Canon returned my 100m-400m lens this past Friday, which it repaired under its warranty, shipping it via standard overnight delivery–all at no cost to me. I sent the lens to them via ground on the Friday two weeks prior. It turned out that the image stabilization was not working properly. They repaired the unit, and checked and cleaned the rest of its inners. I’ve had a chance to use it and it now seems to be working fine. Bravo Canon!
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Author: Stephen Fielding Images
I'm a retired medical sociologist from the University of Rochester. Climate change is one of the two great challenges facing humanity (the other is nuclear weapons). In writing about the impact of climate change I read reputable books and articles on the topic. So when I make statements about climate change you will see a link taking you to the scientific source(s) of the information I provide.
As for my independently published photobooks, each has gone through several layers of editing and peer review for both readability and accuracy.
This is not to say that everything I say is accurate. Even the New York Times makes mistakes. So, if you find something that is factually incorrect, let me know.
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Best wishes,
-Steve
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Stephen Fielding Images 